Welcome to NeutrinoCard. These Terms of Use govern your access to and use of our crypto-to-fiat card service, accessible via our app and website (www.neutrinocard.com). By accessing or using our services, you agree to be bound by these terms.
1. Eligibility
To use our services, you must be at least 18 years old and pass our identity verification (KYC). We reserve the right to refuse service to any user based on compliance requirements.
2. Services
NeutrinoCard enables you to use your cryptocurrency for real-world spending via prepaid VISA cards. We do not custody your funds — transactions are facilitated through our regulated infrastructure partner.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account and credentials. You agree not to share your login details or misuse your account for illegal activity.
4. Fees
Usage of the card, swaps, or other services may incur fees. These will be transparently disclosed in the app or website. By continuing to use the service, you agree to pay applicable fees.
5. Prohibited Use
Our service may not be used in jurisdictions under international sanctions or for activities related to money laundering, terrorism, or fraud. We reserve the right to terminate accounts in violation of these terms.
6. Changes to Terms
We may update these terms at any time. Continued use of our services constitutes your agreement to the updated terms.
7. Contact
For any questions about these Terms, please contact support@neutrinocard.com
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